Totalcare + Real Time Prescription Monitoring

Equipoise International is proud to announce that Totalcare has successfully passed all conformance testing to support Real Time Prescription Monitoring (RTPM) for all Australian States and Territories.

RTPM integration is one of the new features in Totalcare 8.2 and continues to build on the prescribing enhancements introduced in Totalcare 8.1.

What is RTPM?

ADHA describes real-time prescription monitoring as “a nationally implemented system, designed to monitor the prescribing and dispensing of controlled medicines with the aim of reducing their misuse in Australia. The RTPM provides information to doctors (prescribers) and pharmacists (dispensers) about a patient’s history and use of controlled medicines when they are considering prescribing or dispensing these medicines.”

Each State and Territory manages their own uniquely named RTPM system. Totalcare Clinicals “Mozart” seamlessly directs queries to the appropriate RTPM system based on the prescribing practitioner’s location.

State

RTPM system

ACT
CanberraScript
NSW
SafeScript NSW
NT
NTScript
QLD
QScript
SA
ScriptCheckWA
TAS
TasScript
VIC
SafeScript
WA
SafeScriptWA

What is a monitored medicine?

The term 'monitored medicine' is used to describe all medicines within RTPM that are classified as 'high-risk' due to their potential for harm or unsafe use. The specific list of monitored medicines varies by state and territory. 

How does RTPM work in Mozart?

After the prescriber has chosen a controlled/monitored drug in the prescribing screen, a check is initiated for the appropriate RTPM system. This check includes,
• Patient demographics
• Prescriber details
• Practice location details
• Medicine information

The RTPM system responds with a 'traffic light' indicator and context data:

A ‘green’ notification indicates no known issues. This notification will be displayed for 5 seconds before automatically disappearing.

An ‘amber’ or ‘red’ notification requires the prescriber to access the RTPM System (via a web browser) to display details about the alert. This level of notification requires action before it can be dismissed.

When the prescriber clicks on the notification box, a web browser will open with the direct link to the patient in the relevant RTPM system.

More information

To find out more, visit the Department of Health and Aged Care website, which includes links to more information on the RTPM system used in each State and Territory.

To find out more about Totalcare 8.2 please contact the Totalcare helpdesk via email at This email address is being protected from spambots. You need JavaScript enabled to view it., call on 1300 239 477, or login to the Totalcare support portal.

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