My Health Record Integration in Totalcare 8

Written by Super User on 26 April 2023.

Equipoise International is proud to announce that Totalcare has been successfully integrated with My Health Record following a comprehensive formal assessment. 

Rather than the typical “bolt on” incongruous interface, Totalcare’s development team has worked to seamlessly integrate My Health Record content within Totalcare’s rich document repository, and upload letters and prescriptions created in Totalcare’s clinical module “Mozart” into My Health Record without any additional steps.

Clinicians may choose between simply viewing information shared in the My Health Record, or downloading a copy of My Health Record documents into their local Totalcare document repository.  When downloaded, Totalcare displays My Health Record content in document lists, cumulative, timeline and review views with the same power and flexibility as locally created documents.

Letters and prescriptions generated locally can be seamlessly uploaded to the My Health Record when they are printed or sent.  Any changes or deletions to previously uploaded content can automatically be superseded or withdrawn from the My Health Record.

My Health Record integration with Totalcare is included in Totalcare 8 and builds on the support for Healthcare Identifiers released alongside Medicare Webservices in Totalcare 7. Totalcare 8 will be available for use in April 2023.

Feature Highlights

Access to a patient’s My Health Record is available after a clinician has verified the patient’s details and gained access to their My Health Record.  

• Patient’s My Health Record access is automatically requested on opening a patient record in Mozart.  If a patient has restricted access to their My Health Record, a clinician may request access by providing the patient’s access code or in the event of an emergency, emergency access.
• The status of the patient’s My Health Record is displayed in the Patient banner in Mozart.
• My Health Record documents can be downloaded into Totalcare or viewed without saving.  Downloaded documents are saved into the Totalcare document repository and are included in the List, Cumulative, Timeline and Review views.  Downloaded My Health Record documents support the same document attributes as locally created documents.
• A per user indication of which documents have been viewed.
• Correspondence may be uploaded to the My Health Record by simply checking the “Upload to My Health Record?” checkbox in the Document print screen or eSend wizard.  This checkbox is preference set with a default of on.
• If a letter is changed after it has been uploaded to the My Health Record, Totalcare may be preference set to automatically supersede the copy previously uploaded, prompt for the My Health Record document to be superseded or undertake no additional actions.
• If a letter is deleted after it has been uploaded to the My Health Record, Totalcare may be preference set to automatically supersede the copy previously uploaded, prompt for the My Health Record document to be superseded or undertake no additional actions.
• Prescriptions may be uploaded to the My Health Record by simply checking the “Upload to My Health Record?” checkbox in the Prescription screen.  This checkbox is preference set with a default of on.
• Diagnostic requests may be printed with a checkbox “Do not upload to the My Health Record?”
• A My Health Record generated Medicare overview is accessible from the Financials Navilist in the Patient record.
• New preferences to control interaction with the My Health Record, choose views of interest and filter content.
• Per-Provider rules for uploading content to the My Health Record
• Per-Patient rules for uploading content to the My Health Record
• My Health Record tabs are included on the Documents, Scripts, Medications, Immunisation and Reports views in the Patient Record including the customized clinical desktop.

What is the My Health Record?

The My Health Record is a secure shared digital place for storing health information.  An initiative of the Australian government, it is accessible by consumers and healthcare providers.  

Consumers have control over what information is included in their My Health Record and who can access it.  A consumer has the ability to permanently delete their My Health Record at any time.  

In February 2023, there were more than 23.5 million My Health Records.

My Health Record resources

The Australian Digital Health Agency provides online training, webinars and other resources for healthcare providers to learn more about My Health Record.

• Find out more about My Health Record in specialist practice
• Latest statistics on how healthcare providers and consumers are using My Health Record
• Join a webinar to learn about the core features of My Health Record: My Health Record for specialist practices
• Register and set up access for My Health Record
• Free online training modules to learn more about using and accessing My Health Record